This high energy keynote is loaded with high energy, laughter, is highly entertaining and, most importantly, is loaded with takeaways for the team to take back into the office and put into place immediately. This presentation focuses on two areas, mindset and building customer relationships.
In terms of mindset, the focus will be on Useful Belief. This part of the presentation will challenge the team to re-frame the challenging parts of their working lives and help them develop a Useful Belief about those areas. This shift in mindset and re-frame gives the audience the power to take control of their mindset and open their brain to the opportunities that present themselves.
Key takeaways include:
- Realising the power of re-framing through the Useful Belief technique
- Understanding how we can re-frame our perception of different personality styles
- Improve the customer experience through mindset and curiosity
- Increase resilience in the team